Advanced IT Service Management Professional

ServiceNow Developer Opportunity

We are seeking a skilled ServiceNow Developer to join our team. As a key member, you will be responsible for the design, development, and maintenance of solutions on the ServiceNow platform.

You will work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet organizational needs. The ideal candidate should possess both independent and collaborative working abilities. Main Responsibilities:

• The ideal candidate must be self-motivated with a minimum experience of 5 years in IT Service Management using ServiceNow.
• Proficiency in JavaScript, AngularJS, HTML, CSS, and XML, with hands-on experience in ServiceNow scripting.
• Experience with Business rules, UI Pages, UI Macros, UI Scripts, Client Scripts, Script Includes, UI Actions, UI Policy, Events, Notifications, View, Reports, etc.
• Hands-on experience with designing and modifying ServiceNow forms, workflows, flow designer, scripts, transform maps, web services, inbound email actions, SLAs, scheduled jobs, and other administrative tasks within ServiceNow.
• Design, code, test, and deliver software using firm-wide frameworks and best practices for the ServiceNow platform.
• Expertise with Third-party integrations such as REST/SOAP APIs to integrate ServiceNow with other IT systems.
• Execute both minor and major enhancement requests to a client's ServiceNow instance(s), which may involve alterations to the user interface, system properties, foundational content, JavaScript, and adjustments to existing workflows.
• Facilitate the rollout of new applications and modules in ServiceNow ITSM, such as DevOps, Change Management, Incident Management, Problem Management, and Request Management.
• Strong hands-on experience with ServiceNow administrative/maintenance activities.
• Build and manage knowledge articles for various audiences in the system.
• Follow and enhance scrum practices for continuous improvement in team processes. Education and Experience Requirements:
• Bachelor's degree in computer science, IT, Engineering, or related technical discipline.
• Minimum 5 years of experience with ServiceNow in an enterprise environment.
• Experience with ServiceNow IT Service Management and HR Service Delivery applications.
• ServiceNow Certified System Administrator Required Skills and Qualifications:

We look for the following attributes in our successful candidates:

• Experience with the IT Operation Management module, including Discovery, Configuration Management Database (CMDB), and Orchestration activities.
• Experience with Service Portal development and troubleshooting.
• The ability to work on multiple projects at the same time and under tight deadlines.
• Strong critical thinking and problem-solving skills.