Senior Associate, ServiceNow

The KPMG Advisory practice is rapidly growing. In this dynamic market environment, our professionals must be adaptable and thrive in a collaborative culture. With a wealth of learning opportunities, world-class training, and leading tools, we help our people grow professionally and personally. Job Summary

KPMG is seeking a Senior Associate, ServiceNow to join our Consulting practice.

This role will involve formulating specifications for the ServiceNow platform, providing technical leadership, and evaluating performance. The ideal candidate will have experience managing large enterprise systems and a strong understanding of ITSM, ITOM, and IRM.

• Formulate and define specifications for the ServiceNow platform.
• Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting, and maintaining the ServiceNow platform.
• Evaluate ServiceNow platform performance, isolate and debug software problems, and make recommendations for problem resolution.
• Transform business needs into tangible items within ServiceNow, using modules available or creating new ones.

To be successful in this role, you should have:

• Minimum three years of recent experience managing and maintaining large enterprise systems in complex organizations.
• Bachelors degree from an accredited college/university or eight years equivalent work experience.
• ServiceNow System Administration Certification and ITIL Certification preferred.
• Experience leading teams in delivering agile-based projects.