ServiceNow Solution Architect

Job Description

As a ServiceNow Solution Architect at Slalom, you will lead the implementation of the ServiceNow platform and industry best practices. You will work with client stakeholders to define requirements, deliverables, and set expectations.

• You will translate business requirements into well-architected solutions that leverage the ServiceNow platform.
• Lead functional and business design sessions, architect, and document business process flows.
• Identify gaps between the client's current and desired end state.
• Provide detailed level of effort estimates for proposed solutions.

Key Skills:

• 8+ years of service management industry experience, specifically with ServiceNow.
• Expertise in one or multiple ServiceNow modules, including ITSM, CSM, SPM.
• Strong knowledge and experience of ServiceNow functional development and configuration.

Requirements:

• Understanding of function system architecture and ability to design scalable, maintainable, and organized solutions.
• Expert understanding and experience of data sharing and visibility considerations.
• Proven ability to design and optimize business processes and map to ServiceNow out-of-the-box functionality. About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes. We collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life.