ServiceNow Application Specialist

Job Title: ServiceNow Developer/Administrator

About the Role

We are seeking a talented ServiceNow developer/administrator to join our team. As a key member of our engineering team, you will be responsible for supporting all software development activities under the direction of the Software Engineer Lead.

You will work within our agile software development process and have an important impact on the features and services provided. Your primary focus will be on developing and implementing ServiceNow business applications.

Responsibilities

• Work with team members and internal stakeholders to define and document development requirements and scope of new development requests.
• Support release of applications through research, technical analysis, design, development, testing, documentation, and troubleshooting.
• Design reports and dashboards.
• Perform other related duties as outlined by the ServiceNow technical/Workstream lead and Project Manager.

Requirements

• Passion to learn new technologies.
• Experience with JavaScript and SQL.
• High energy level, self-starter with a positive attitude.
• Understanding of web development, HTML, CSS, JavaScript, Bootstrap.
• Exceptional debugging, unit testing, troubleshooting, and problem-solving skills.
• Detailed/action-oriented and demonstrates high standards of integrity, trust, and ethics.

Qualifications

• U.S. Customs and Border Protection Public Trust Clearance.
• Minimum 5 years of software development experience.
• Bachelor's degree in Information Technology or related field or equivalent combination of education and work experience.

About Us

We are a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.

We are one of the leading providers of digital and AI infrastructure in the world. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.