ServiceNow Tools Developer/Maintainer; Mid

Job Responsibilities:

• Recommend ServiceNow best practices for workflow automation and usability.
• Monitor System health and compliance with ServiceNow.
• Create and configure Client Scripts, Business Rules, ACLs, etc.
• Coordinate application and platform upgrades.
• Loading, manipulating, and maintaining data on ServiceNow.
• Support 3rd party data integrations.
• Create ServiceNow reports and dashboards.
• Build and maintain ServiceNow Applications.
• Recommend and design custom UX/UI development.

Required Work Experience:

• Working knowledge of ServiceNow development, software installation, and system performance monitoring and tuning.
• Scoped application development in ServiceNow.
• Experience with UI Builder, App Engine Studio, or other solutions for custom UX/UI portal pages/interface/web experiences.
• Maintain documentation and technical specifications for IT staff planning and implementing new infrastructure.
• Provide recommendations on ServiceNow best practices in an enterprise setting.
• AGILE principles and processes experience.

Required Skills and Tasks:

• Active TS/SCI clearance.
• Develop and use complex concepts and processes.
• Perform multiple tasks at specialist level.
• Lead and/or work with Junior/Mid-level personnel.
• May be recognized as a SME.
• Evaluate and recommend new technology based on cost, risk, and mission.

Desired Work Experience:

• Working knowledge of ServiceNow workflows, client scripts, or data visualization.
• CSS, HTML, JavaScript, XML, and JSON knowledge.
• Database administration (DB2, MySQL, MSSQL) knowledge.