ServiceNow IT Service Management Specialist

ServiceNow IT Service Management Engineer

We are seeking a skilled ServiceNow IT Service Management Engineer to join our team. The successful candidate will be responsible for designing, developing, and maintaining the Client's ServiceNow ITSM and ITOM instance. Job Description:

The ServiceNow IT Service Management Engineer will be responsible for the following:

• Designing, developing, and maintaining the Client's ServiceNow ITSM and ITOM instance.
• Configuring and customizing the ServiceNow platform to meet the Client's specific needs.
• Developing and implementing workflows, business rules, and other automation tools to improve efficiency and productivity.
• Maintaining and enhancing the Configuration Management Database (CMDB) to ensure alignment with the Common Service Data Model (CSDM). Required Skills and Qualifications:

To be successful in this role, you will need:

• Expertise in ServiceNow ITAM modules (HAM, SAM), ITOM, and Discovery.
• ITIL foundations certification and/or equivalent experience.
• Strong understanding of IT Asset Management principles and best practices.
• Ability to work independently and as part of a team.
• Excellent communication and problem-solving skills. Benefits:

We offer a competitive compensation package, including:

• Medical, dental, and vision benefits.
• 401(k) plan with company match.
• Opportunities for professional growth and development. Others:

V-Soft Consulting Group is an agile, innovative technology services company with strategic locations in India, Canada, and the U.S. We value diversity and inclusion and are committed to creating a positive and supportive work environment.