Expert ServiceNow Solutions Professional

Unlock Your Potential as a ServiceNow Technical Architect

What You'll Do

This is a unique opportunity to work with clients who are seeking to maximize the impact of their ServiceNow investments and unlock value potential from their expansion of ServiceNow's adoption.

As a Technical Architect, you will be responsible for designing roadmaps and communicating how the ServiceNow platform can help clients achieve their long-term enterprise goals. This includes working with clients to understand their business requirements, identifying areas for improvement, and developing solutions that meet their needs.

You will also participate in and/or lead design workshops, development, testing, and deployment activities with some of Slalom's top enterprise and public sector customers. Additionally, you will design the business and technical architecture for how SPM can help meet client enterprise goals, ensuring quality delivery of SPM technical solutions to ensure they meet customer requirements using the most efficient methods that leverage ServiceNow best practices and standards.

Required Skills and Qualifications

• Subject matter expertise in ServiceNow platform architecture and hands-on configuration with CSM or ITx (ITSM, ITOM, ITAM).
• Experience delivering complex ServiceNow CSM or ITx (ITSM, ITOM, ITAM) implementations, with multiple stakeholders recommending and implementing solutions for exceptional outcomes.
• Demonstrated understanding of relevant enterprise processes.
• 3+ years experience working in a client-facing role in a professional services organization, building and designing solutions that have been delivered to the marketplace.
• Certified ServiceNow System Administrator (CSA) and Application Developer (CAD); additional CIS certifications (e.g., ITSM, ITOM, CSM) strongly preferred.
• Demonstrated work experience in business and systems analysis, process and data modeling skills.
• Knowledge of Agile development methodologies.
• Team-player mindset and willingness to collaborate with all levels of our organization.

Benefits

Slalom is proud to offer a range of benefits that support our team members' well-being and career growth, including meaningful time off and paid holidays, parental leave, 401(k) with a match, highly subsidized health, dental, and vision coverage, adoption and fertility assistance, short/long-term disability insurance, and a yearly $350 reimbursement account for any well-being-related expenses.

Accommodations

Slalom is committed to inclusion, diversity, and equity in the workplace and welcomes applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.