Manager, ServiceNow

KPMG

KPMG

Raleigh, NC

Posted 3 days ago


Adaptability and collaboration are key in our fast-growing Advisory practice at KPMG. We're looking for a Manager, ServiceNow to join our Consulting team.

Our professionals thrive in a dynamic environment with access to top training facilities, market tools, and career development opportunities. If you seek a firm with a strong team culture, where you can grow professionally and personally, consider a career in Advisory. Job Responsibilities:

  • Define specifications and modifications for the ServiceNow platform based on business needs and Enterprise objectives.
  • Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting, and maintaining the ServiceNow platform.
  • Lead on-shore and off-shore teams to complete agile-based deliverables during project execution.
  • Evaluate ServiceNow platform performance, isolate and debug software problems, and make recommendations for problem resolution.
  • Implement modules and third-party integrations within the ServiceNow environment for SecDevOps. Qualifications:
  • Minimum five years of recent experience managing large enterprise systems in complex organizations, with at least three years of ServiceNow platform management experience.
  • Bachelor's degree from an accredited college/university or eight years equivalent work experience.
  • ServiceNow System Administration Certification and ITIL Certification are preferred.
  • Experience leading various size teams in agile-based projects delivery.
  • Ability to customize workflows, Business Rules, and UI Scripts using JavaScript on the ServiceNow platform.
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