Senior ServiceNow Consultant

About the Job:

• Job Title: Senior ServiceNow Consultant
• Skills : ITSM,ITOM, HRSD, GRC, CSM, ITAM, App Engine
• Experience Required : 6 Years +
• Location: Indore/Pune/ Chennai
• Notice Period: Immediate Joiners Preferred

Job Description:

• CSM - Customer Service Management module exp (Mandatory)
• ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
• Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
• Nice to have any one of below:
• ITOM - CMDB, Discovery, Service Mapping
• ITBM - Project Portfolio Management, Release Management, Agile
• HRSD (HR Service Delivery) and Finance
• GRC - Governance, Risk and Compliance
• Defines, guides, and supports the execution of your technical governance processes
• Help in developing standards and practices for maintaining the ServiceNow architecture model
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform
• Supports design and implementation of a platform operating model to achieve your desired outcomes and foster end-user adoption
• Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices
• Guides ServiceNow Platform design, including considerations for integration and performance
• Assesses architecture and solution designs to support your objectives including alignment with ServiceNow implementation best practices
• Offers guidance on prototyping and accelerating time from design to deployment
• Provides technical guidance in platform development and platform-wide solutions
• Advises on configuration and coding standards
• Supports remediation of configurations not aligned to ServiceNow best practices
• Assesses instance health (performance, manageability, usability

About InfoBeans:

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services.

At InfoBeans, we live by our core purpose of “Creating WOW!”—for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

Link: https://infobeans.ai/