Expert ServiceNow Integration Specialist

ServiceNow Integration Expert About the Role

We are seeking an experienced ServiceNow expert to join our team. This role will involve designing, developing and maintaining integrations between ServiceNow and enterprise systems.

The ideal candidate will have strong expertise in ServiceNow IntegrationHub, Flow Designer and scripted REST APIs. They should also have a solid understanding of CMDB data models and how integrations affect them.

The successful candidate will work closely with our team to deliver high-quality integration solutions that meet our business needs. Key Responsibilities

• Design & Development
• Build, configure and maintain integrations between ServiceNow and third-party systems using REST, SOAP, JDBC, MID Server and other technologies.
• Develop workflows, data transformations and automation logic to support integration needs.
• Technical Leadership
• Collaborate with architects to design integration patterns and ensure compliance with security and performance requirements.
• Translate business requirements into technical integration solutions.
• Maintenance & Optimization
• Monitor, troubleshoot and optimize existing integrations.
• Implement error handling, logging and monitoring for reliable data exchange.
• Collaboration & Documentation
• Work closely with ServiceNow developers, system administrators and process owners.
• Maintain detailed technical documentation, integration diagrams and runbooks. Requirements
• Bachelor's degree in Computer Science, Information Systems or related field (or equivalent experience).
• 3+ years of hands-on ServiceNow development experience with at least 2 years in integrations.
• Strong expertise in ServiceNow IntegrationHub, Flow Designer and scripted REST APIs.
• Proficiency in:
• REST & SOAP web services
• JavaScript (Server-side & Client-side)
• MID Server configuration and orchestration
• Experience with authentication methods (OAuth 2.0, Basic Auth, Mutual TLS, SAML, JWT).
• Solid understanding of CMDB data models and how integrations affect them.
• Knowledge of ITIL processes (Incident, Change, Problem, Request) Preferred Qualifications
• ServiceNow Certified System Administrator (CSA) and IntegrationHub certifications.
• Exposure to CI/CD pipelines for ServiceNow deployments (Jenkins, GitHub Actions, Azure DevOps) Soft Skills
• Strong problem-solving and debugging abilities.
• Excellent communication and collaboration skills.
• Ability to manage multiple integration projects in parallel.
• Detail-oriented with a focus on performance and scalability.

Why Work With Us?

We offer a dynamic and collaborative work environment where you can grow your career and contribute to delivering innovative solutions.