ServiceNow IT Specialist

About the Role:

We are seeking a highly skilled ServiceNow ITSM Developer to join our team.

The ideal candidate will have expert knowledge of ServiceNow CMDB, ITSM applications and 5+ years of hands-on experience.

You will be responsible for analyzing, designing, configuring, and implementing software development projects with ServiceNow ITSM, ITAM, and ITOM.

Key responsibilities include oversight of design, implementation, and maintenance of complex computer programs, aligning technical solutions to business objectives, and ensuring coding practices/quality comply with software development standards.

• Oversight of design, implementation, and maintenance of complex computer programs
• Aligning technical solutions to business objectives
• Ensuring coding practices/quality comply with software development standards

Your expertise will include supporting standup, configuration, and implementation of ServiceNow's ITSM, ITOM, and ITAM capabilities, designing, creating, and maintaining reporting inclusive of Platform and Performance Analytics, Process Mining, and KRIs, KPIs, and Control Metrics.

• Supporting standup, configuration, and implementation of ServiceNow's ITSM, ITOM, and ITAM capabilities
• Designing, creating, and maintaining reporting inclusive of Platform and Performance Analytics, Process Mining, and KRIs, KPIs, and Control Metrics