Chief Software Architect

ServiceNow Developer

CACI is seeking a ServiceNow developer to join our Development Team. This role will support our client with design, creation, deployment, and maintenance of multiple ServiceNow applications supporting the Intelligence Community.

Responsibilities include:

• Developing, maintaining, developing, and enhancing applications on the ServiceNow platform including, but not limited to, ITSM, SPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, custom application development, etc.
• Helping to develop code, unit test, hold code reviews, check in code, and help to build the code pipeline for continuous integration/continuous delivery.
• Customizing ServiceNow applications and facilitating roll out of new applications and modules and configuring application UI, workflow, and API.
• Creating, maintaining configuration management on the ServiceNow platform in all environments.
• Collaborating effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.
• Providing expertise in standards and validations (e.g., ISO 9000).
• Providing group facilitation, interviewing, training, and additional forms of knowledge transfer.
• Acting as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.
• Championing awareness training and implementation of business processes.
• Developing process documentation (to include Knowledge Articles