Technical Lead - ServiceNow Integration

Software Engineer Position

Role Overview:

As a Principal Software Development Engineer, you will play a crucial role in shaping the future of our technology platform by designing and implementing high-impact integrations across enterprise systems.

Key Activities:

• Architect and develop complex bi-directional integrations within ServiceNow, ensuring seamless data exchange between systems.
• Collaborate with cross-functional teams to define integration requirements and ensure adherence to best practices.
• Develop expertise in using Scripted REST APIs (SRAPIs), REST Messages/Methods IntegrationHub, MID Servers, Credential Aliases and other tools to create scalable integrations.
• Provide guidance and mentorship to junior developers on ServiceNow and SN integration concepts.
• Identify and troubleshoot integration issues to ensure optimal performance, stability and maintainability.

Essential Skills and Qualifications:

• 7+ years of experience in ServiceNow development, integrations and custom API development.
• Strong proficiency in JavaScript and ServiceNow's scoped applications.
• Proven expertise in REST, pub/sub/queueing systems, OAuth, and web technologies.
• Hands-on experience with MID Server setup and configuration.
• Deep knowledge of ServiceNow's data models and CMDB.
• Familiarity with the SN CSM application/module.
• Ability to obtain Security Clearance.