ServiceNow Administrator

ServiceNow Platform Operations Specialist

We are looking for a seasoned ServiceNow administrator to lead our platform operations efforts. As a key member of our team, you will be responsible for ensuring the smooth operation of our ServiceNow instance, including platform health, administrative tasks, and integration efforts.

This is an excellent opportunity for someone who is passionate about technology and has experience working with ServiceNow. If you have strong technical skills and a proven track record of success in ServiceNow administration, we want to hear from you.

• Key Responsibilities:
• Manage the day-to-day operations of our ServiceNow instance, including platform health, administrative tasks, and integration efforts.
• Perform core ServiceNow administration tasks including instance cloning, security configuration, user and role management, and platform setup.
• Manage update set promotion across development, testing, and production environments.
• Apply patches and maintain ServiceNow instances to ensure stability, performance, and compliance.
• Support ServiceNow platform health through proactive monitoring and maintenance.

Requirements:

• Expertise in JavaScript
• Solid understanding of REST APIs, OAuth, and web technologies
• Experience or familiarity with diagnosing and resolving issues in ServiceNow environments, including error tracing and platform debugging
• Strong knowledge of ServiceNow's data models and CMDB
• Ability to collaborate effectively across teams