ServiceNow Tools Developer/Maintainer; Mid

Key Responsibilities:

• Provide recommendations on ServiceNow best practices, workflow automation, and usability.
• Monitor System health and compliance with ServiceNow.
• Configure Client Scripts, Business Rules, ACLs, and other system settings.
• Coordinate application and platform upgrades.
• Load, manipulate, and maintain data in ServiceNow.
• Support third-party data integrations.
• Design and develop reports and dashboards in ServiceNow.
• Create and maintain ServiceNow Applications.

Required Skills and Experience:

• Working knowledge of ServiceNow development, software installation, and configuration.
• Experience with ServiceNow Scoped application development.
• UI Builder, App Engine Studio, or other solution experience for custom UX/UI development.
• Strong documentation and technical specification skills.
• AGILE principles and processes experience.

Desired Skills and Experience:

• Working knowledge of ServiceNow workflows, client scripts, and data visualization.
• Experience with Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), JavaScript, Extensible Markup Language (XML), and JavaScript Object Notation (JSON).
• Database administration experience.