Servicenow Solutions Architect

Job Title: Servicenow Implementation Specialist

We are seeking a skilled Servicenow Implementation Specialist to join our team. As a key member of our ServiceNow practice, you will play a crucial role in delivering high-quality implementations and configurations of Servicenow applications for our clients.

This is an exciting opportunity for a seasoned IT professional with experience in developing and configuring Servicenow solutions. If you have a strong background in IT service management and are passionate about delivering exceptional results, we want to hear from you! About the Role:

• Develop, set up, and tailor Servicenow applications for new and existing deployments covering ITAM or ITOM Applications.
• Establish and configure functional data, including Notifications and Service Level Agreements.
• Create and set up script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, and ACLs.
• Establish interfaces between Servicenow and other platforms based on integration opportunities identified by Solution Architects.
• Conduct design, development, unit testing, and troubleshoot system and integration testing.
• Document the design, development processes, unit test cases, and implementation plans.
• Advise on Administration settings and best practices.
• Collaborate effectively within diverse teams in an inclusive culture that values individual contributions. Requirements:
• At least 3-5 years of experience with Servicenow, including development and configuration.
• Servicenow Certifications: CIS-ITOM or CIS-ITAM.
• Proficient in Servicenow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services.
• Understanding and experience with Business Rules, Script Includes, UI Actions, and all scripted components of Servicenow.
• Ability to customize the Servicenow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets.
• Knowledgeable in integrations and migrations.
• Strong understanding of Servicenow administration settings, with extensive functional and technical expertise of the platform, and experience in delivering medium to large-scale implementations.
• Proven ability to troubleshoot technical issues effectively.
• Comfortable working in an agile environment that emphasizes continuous feedback and team interaction, with the ability to perform under high pressure.
• Bachelor's degree in computer science, Computer Engineering, or a related technical field from an accredited college/university, or equivalent work experience. What We Offer:
• A dynamic and inclusive work environment that values diversity and individual contributions.
• Ongoing training and development opportunities to enhance your skills and knowledge.
• The chance to work on challenging projects and collaborate with experienced professionals.
• A competitive compensation package and benefits.

KPMG in Canada is committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best.