ServiceNow GRC/IRM Developer, Global Technology

Job Overview

This role involves creating, configuring, and customizing ServiceNow applications for new and existing implementations. Key Responsibilities

• Create functional data such as Notifications and Service Level Agreements.
• Configure script objects like Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs.
• Set up interfaces between ServiceNow and other platforms in line with integration opportunities identified by Solution Architects.
• Perform system and integration testing.
• Recommend Administration settings and best practices.
• Document developments, unit test cases, and implementation plans.
• Collaborate effectively in diverse teams within an inclusive team culture. Requirements
• At least 5-6 years of ServiceNow experience, including custom development and configuration.
• At least 2-3 years of ServiceNow GRC/IRC experience.
• ServiceNow scripting experience using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services.
• Understanding and experience of Business Rules, Script Includes, UI Actions, and all scripted aspects of ServiceNow.
• Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS, and Service Portal widgets.
• Working knowledge of integrations and migrations.
• Deep understanding of ITIL.
• Working understanding of ServiceNow administration settings and deep functional and technical knowledge of the ServiceNow platform.
• Comfort working in an agile environment with constant feedback and interaction with the team and ability to work under high pressure.
• Demonstrated ability to troubleshoot technical issues.