Internal ServiceNow Technical Lead

Job Title: ServiceNow Internal System Developer

A well-established company is seeking a skilled ServiceNow developer to lead ITOM and CMDB projects.

As a key member of our team, your responsibilities will include:

• Providing expert advice on ServiceNow best practices for IT operations management, focusing on CMDB processes and validation.
• Daily implementation of best practices connected to ITOM and CMDB.
• Monitoring discovery completion and addressing technical difficulties in the discovery process through collaboration with internal teams.
• Troubleshooting technological issues and managing incidents. Requirements

We are looking for an individual with approximately 2-3 years of experience in similar roles.

The ideal candidate must hold a valid work permit as per the Czech labor law.

Key qualifications include:

• Fluent English language skills (B2+ level).
• In-depth knowledge of either ITOM or CMDB.
• Strong understanding of JavaScript.
• Proven experience in optimizing discovery, modifying patterns, and creating new ones as required.
• Bonus points for expertise in navigating servers, databases, networks, and operating systems. Benefits

We offer a comprehensive benefits package that includes:

• 25 vacation days.
• Flexible working hours.
• Remote work options with occasional on-site presence in Prague.
• 13th salary/bonuses.
• 3 sick leave days.
• Meal vouchers.
• Flexipass.
• Ongoing training and professional development courses.
• Fully paid courses for German or Spanish.