Senior ServiceNow Business Analyst

Job Title: ServiceNow Business Analyst ","

We are seeking a skilled ServiceNow Business Analyst to fulfill key roles within our organization. ","

• Gathering Business Requirements:
• Collaborate with stakeholders across IT, HR, and Security Incident Response (SIR) departments to elicit, document, and prioritize business requirements.
• Conduct workshops and interviews to understand business processes and identify areas for improvement.
• Ensure that requirements are clearly articulated and aligned with business objectives.
• User Story Creation:
• Develop clear and concise user stories with well-defined acceptance criteria.
• Ensure that user stories are understood and agreed upon by both the development team and stakeholders.
• Break down high-level requirements into smaller, actionable pieces.
• Agile Process Adherence:
• Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Work closely with the development team to ensure timely delivery of user stories.
• Collaborate with the product owner to prioritize the backlog and ensure alignment with business goals.
• Solution Design and Implementation:
• Collaborate with the ServiceNow development team to design solutions that meet business needs.
• Ensure that proposed solutions are technically feasible and aligned with best practices.
• Coordinate and participate in testing activities, including the development of test plans and scripts.
• Documentation and Training:
• Maintain comprehensive documentation of requirements, processes, and solutions.
• Provide training and support to end-users as needed. ","

The ideal candidate will possess strong analytical skills, excellent communication abilities, and the capacity to work collaboratively in a fast-paced environment. ","

We offer a competitive salary and a range of benefits, including opportunities for professional growth and development. ","

If you are a motivated and detail-oriented individual looking to advance your career, we encourage you to apply for this exciting opportunity.