ServiceNow Solution Consultant

Job Description:

DXC Technology is the world's leading independent, end-to-end IT services company. We help clients harness the power of innovation to thrive on change.

Our company is dedicated to delivering ITSM best practices, methods, and tools. As a global strategic partner of ServiceNow for Continental Europe, we implement state-of-the-art ITIL solutions for medium and large organizations. Key Responsibilities:

• Lead solution implementation projects;
• Own technical and business design of the end-to-end solution during implementation;
• Conduct design reviews and data quality assurance;
• Manage and communicate with external client teams during the sales process and post-sales deliveries;
• Lead and participate in RFPs and provide technology solution content;
• Audit existing clients' implementations and recommend enhancements. Requirements:
• 5+ years working in IT or customer support organizations;
• 1-3 years' experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow;
• Good understanding of SQL, Java, XML, and web-based technologies;
• 1+ years' experience implementing and aligning business processes to ITIL best practices;
• Fluent in German and English, another European language an asset;
• Travels within Europe. Personal Qualities:
• Articulate, effective communication skills;
• Result-driven and customer-centric;
• Able to inspire customer confidence through professional presence, self-confidence;
• Ability to multi-task and work on several accounts simultaneously;
• Demonstrated ability to influence, consult, and grow the business;
• Positive attitude when solving business and/or technical problems;
• Self-starter with the ability to assume leadership and work without direct supervision.

We offer comprehensive social benefits, flexible working time models, attractive salary packages, and lived values that make us one of the most attractive employers worldwide.