Experienced ServiceNow Professional Wanted

Job Opportunity:

We are seeking a seasoned ServiceNow professional to lead the management of our ServiceNow platform.

About the Role:

• Platform Management: Oversee configuration and maintenance of the ServiceNow platform, ensuring optimal performance and efficiency.
• User Administration: Manage user accounts, roles, and permissions, maintaining data security and integrity.
• Workflow Automation: Design and implement workflows to streamline business processes, increasing productivity and reducing manual effort.
• Application Customization: Build and customize applications within ServiceNow, meeting specific business needs.
• User Support: Provide support and troubleshooting for end-users, resolving issues promptly and effectively.
• System Optimization: Monitor system performance and optimize for efficiency, identifying areas for improvement.
• Integrations: Implement and integrate new systems or add-ons, enhancing overall system functionality.
• Quality Assurance: Conduct testing to ensure system functionality and quality before deployment, guaranteeing high-quality results.

Requirements and Qualifications:

• Bachelor's degree from an accredited institution, with a strong foundation in computer science, information technology, or a related field.
• 5+ years of related experience in ServiceNow administration, development, and implementation, with expertise in multiple aspects of the platform.
• Proficient in configuring and customizing ServiceNow modules, as well as developing automated workflows, forms, and dashboards.
• Experience integrating ServiceNow with enterprise systems, leveraging APIs and other integration tools.
• IAT Level II certification (Security + or equivalent) and ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD), demonstrating expertise and commitment to security and best practices.

About Us:

We value diversity and inclusion, and are committed to creating a work environment that is inclusive and respectful of all individuals. We believe in equal opportunities for everyone, regardless of background or experience.