Senior ServiceNow Developer with Security Clearance

Job Summary:

• Responsible for operating, maintaining, and administering existing network and systems architectures.
• Manage hardware, software, physical cabling, and IP address management.
• Handle virtualization environment, servers, authentication services and policies, DNS, DHCP, and certificate services.

Key Responsibilities:

• Operation and Maintenance: Oversee release management, upgrades, patches, change packages (enhancements/fixes), and problem reports.
• Network and Systems Performance: Monitor, maintain, and report on performance, ensuring optimal operation.
• Performance Tuning and Troubleshooting: Conduct performance tuning, troubleshooting, root cause analysis, and benchmarking following established procedures.
• Network Administration: Manage firewalls, tools, and Web Proxy services. Create and maintain network and systems diagrams and administration documentation (SOPs). Perform scheduled preventive maintenance of all hardware and software.
• Support Services: Provide enterprise firewall management, application and automation engineering, incident management/governance risk compliance engineering, and enterprise packet capture management engineering.

Security Infrastructure - Application Engineer and Automation Development Responsibilities:

• Python Programming and Application Development: Utilize Python for programming and developing applications to enhance efficiencies.
• Automation Integration: Integrate automation solutions with Ansible and Cisco NSO.
• Control Strategies: Recommend new control strategies for operational processes.
• Production Support: Deliver, monitor, and support production applications.
• Technical Advisory: Provide technical advice on implementation and architecture design.
• Threat Detection: Assist in threat detection activities across teams.
• Documentation and Performance Tuning: Maintain system documentation and tune system performance.

Required Qualifications:

• ServiceNow Certified Developer or Admin
• Total of 8 years of applicable experience, which can be a combination of degree and work history
• Recent experience in a data-centric operations environment utilizing commercial tools for actionable insights and situational awareness
• Experience with Configuration Management Database (CMDB)