ServiceNow Solution Architect

We seek a seasoned expert to drive ServiceNow Delivery and lead high-performing teams. Responsibilities:

• Lead delivery and solution activities to meet customer needs
• Design and implement projects, ensuring effective collaboration and outcomes
• Develop innovative solutions using ServiceNow, addressing complex business challenges
• Mentor and manage teams, fostering a culture of excellence and growth
• Evaluate and validate solutions, leveraging expertise from cross-functional teams
• Present solutions to clients, demonstrating value and ROI
• Collaborate with stakeholders to ensure seamless transitions and successful project completion
• Develop and maintain reusable assets, driving efficiency and innovation across the organization

Requirements:

• Minimum 10 years of IT experience, with 3+ years in ServiceNow presales
• Proven track record in ITSM, ITOM, AI Ops, and related fields
• Excellent technical knowledge of ServiceNow Platform, Workflows, and Integrations
• ServiceNow certification and relevant accreditations
• Exceptional leadership and interpersonal skills
• Strong analytical and problem-solving abilities

Preferred qualifications include:

• CAD/CIS certification
• CTA/CMA accreditation
• Proven experience in managed service provider models

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.