Enterprise Servicenow Solutions Expert

• Design and architect maintainable, high-performing Servicenow solutions across modules like ITSM, ITOM, CMDB, SecOps, and custom applications.
• Lead Servicenow roadmap development and define governance for platform usage.
• Partner with business stakeholders to gather requirements, define solution architecture, and ensure alignment with enterprise strategies.
• Create and maintain architectural diagrams, data models, and integration blueprints.
• Provide technical leadership and mentoring to developers and admins on best practices.
• Evaluate new features, plugins, and integrations and make recommendations for adoption.
• Ensure platform security, compliance, performance, and scalability through proper design.
• Oversee complex integrations with third-party systems using APIs, MID servers, and IntegrationHub.

This role requires:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 7+ years of experience working with Servicenow, including at least 3 years as an Architect.
• Strong understanding of ITIL frameworks and processes.
• Exposure to AI/ML capabilities within Servicenow.
• Proven experience with Servicenow application development, scripting, and workflows.
• Experience designing and integrating Servicenow with enterprise systems.