ServiceNow CMDB Developer/Administrator

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Job Title: ServiceNow CMDB Developer/Administrator

Location: Las Vegas, NV Duration: 12 Months

Client: Clark County

Scope of Work, and/or Milestones

We re looking for a proactive LEAD CMDB ServiceNow Developer with strong CMDB Administrator skills, who excels at cross-functional collaboration and translating strategic vision into actionable platform enhancements. As a solo contributor, you ll act as a liaison between technical execution and business priorities as well as the ServiceNow Platform Team. You will make recommendations and process improvements without owning formal decision-making authority.

Key Responsibilities:

• Implement CMDB Health Dashboards
• Implement CMDB 360
• Map Services and Applications ~ 600
• Develop and maintain ServiceNow modules including ITSM, ITOM, PPM, CMDB, and Service Catalog, as it
• relates to CMDB
• Collaborate with stakeholders to gather requirements and recommend platform configurations
• Liaise with cross-functional teams (IT, Operations, Finance) to ensure ServiceNow solutions meet
• organizational needs
• Liaison Supporting CMDB interests as it relates to adjacent department projects implementing SAM and
• HAM
• Provide insights and recommendations for workflow automation, performance optimization, and user
• experience related to CMDB
• Support integration efforts with third-party applications and data sources (API s)
• Deliver detailed documentation, testing protocols, and training materials for platform updates
• Coordinate with external vendors or consultants as needed for specialized deployments

Minimum Qualifications:

• Current Local Candidate. Not negotiable.
• 100% onsite for 8 weeks; then hybrid schedule, 1 day in office per week (defined by supervisor).

Schedule: M-Th, 7a-5:30p. Not negotiable.

• 10+ years of ServiceNow development experience
• 10+ years of CMDB Service and Application mapping
• 10+ years with ServiceNow CMDB development and administration
• 5+ Expert Knowledge of ITIL, CMDB relationships, and PPM workflows
• 5+ years in systems analysis, design, and programming.
• 5+ years integrang and managing multiple third-party data sources for CMDB (API S)
• 5+ Expertise with ServiceNow scripting and tools (JavaScript, Glide, Flow Designer)
• 3 years experience as a Project Lead for ServiceNow implementations and Administration

Preferred/Special Skills:

• Comfortable working independently and as a team representing platform capabilities across the org.
• Clear communicator, demonstrating professional organization, technical documentaon, and monitoring
• progress using Service-Now.
• Self-starter, analytical problem-solving abilities, collaborative proactive/positive team player, resourceful and
• innovative.
• Proven ability to influence through recommendations and stakeholder engagement.
• Experience in ServiceNow development, integraon, and implementation in the government sector.