International Lead ServiceNow Technical Specialist

We are seeking an experienced Intl Lead Servicenow Developer to join our team. As a key member of our development team, you will be responsible for leading the development of complex ServiceNow applications, modules, and integrations. You will work closely with our integration team to ensure seamless integration with other technologies. Your strong technical skills and ability to lead cross-functional teams will be invaluable assets to our organization. Key qualifications include extensive experience designing and developing playbooks within CSM using the CSM Agent Workspace, 8+ years of overall development experience, and experience as a manager/lead of at least 5 team members. If you have a passion for innovation and collaboration, we encourage you to apply.

Responsibilities:

• Design and develop complex ServiceNow applications, modules, and integrations, ensuring alignment with company standards and guidelines.
• Collaborate with cross-functional teams, including integration, product management, and quality assurance, to deliver high-quality software solutions.
• Develop and maintain comprehensive documentation, including technical design documents, user guides, and training materials.
• Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
• Ensure compliance with company policies and procedures, as well as industry standards and regulations.

As an equal opportunity employer, we welcome qualified candidates from diverse backgrounds to apply. Apply now to become a part of our dynamic team!