IT Operations Lead - ServiceNow Expert

Job Description:

A senior project manager is required to oversee daily support and maintenance activities, collaborate with the functional team to develop solutions in Servicenow, and coordinate efforts within the admin team. Responsibilities:

• Develop and improve existing processes
• Lead the rollout of servicenow to new departments
• Develop, configure and enhance servicenow applications
• Resolve support issues with end-users
• Monitor the health, usage and compliance of servicenow
• Develop system integrations and process automation