Develop and Implement ServiceNow Solutions

Job Title: ServiceNow Application Development Specialist

About the Role: This is an exciting opportunity to join our team as a ServiceNow Application Development Specialist. As a key member of our application development team, you will play a critical role in delivering world-class IT service delivery and setting new customer service standards in IT Delivery.

Key Responsibilities:

• Perform technical administration and maintenance of ServiceNow IT Business Management.
• Partner with cross-functional teams to build enhancements and integrations that scale.
• Create ServiceNow workflows and business rules for service improvements.
• Interface with ServiceNow for all operational requests / issues / planning.
• Lead ServiceNow release upgrades including technical and stakeholder management activities.
• Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
• Provide user training related to ServiceNow processes, policies and procedures.
• Mentor team members on project planning, design, and estimating activities in ServiceNow IT Business Management.

Required Skills and Qualifications: The ideal candidate will have 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role. You must be innovative and have great problem-solving skills, with the ability to work on core application administration, creating workflows, data management, scripting and process automation.

Benefits: This role offers a challenging and rewarding environment where you can make a real impact. You will have the opportunity to work on complex projects, collaborate with a talented team, and develop your skills and expertise in ServiceNow application development.

About Us: We are a leading organization in the field of IT service delivery, and we are committed to providing the highest level of service to our customers. Our team is passionate about delivering world-class solutions and making a positive impact on our community.