Transformative Change Driver - ServiceNow

Lead ServiceNow Developer Role Description

This position offers an exciting opportunity to drive transformative change in the support experience.

• Collaborate with cross-functional teams to design and deliver solutions that enhance business productivity.
• Drive innovation by leveraging expertise in ServiceNow modules, including Employee Center Pro, ITSM, WSD, and mobile implementation.
• Design and develop scalable, maintainable solutions that adhere to industry best practices.

The successful candidate will possess extensive experience in implementing ServiceNow spokes and custom integrations with HR and endpoint management systems. They will collaborate with platform architects, product owners, and business stakeholders to ensure effective use case delivery within the ServiceNow ecosystem.

In this capacity, you will foster a collaborative team environment, mentor junior developers, and provide constructive feedback to product owners regarding project scope, resource allocation, and long-term sustainability during priority setting sessions aligned with our organizational objectives.