ServiceNow Solution Designer Lead

Job Title: ServiceNow Architect/Senior Developer ">

RMC is seeking a talented ServiceNow Platform Architect to support the Enterprise Systems Department. ">

This critical role involves co-leading and eventually leading the development and architectural design of ServiceNow solutions. ">

• Lead technical direction for cross-functional teams of engineers.
• Design and integrate ServiceNow solutions with other Service Center platforms.
• Innovate integration solutions for data consistency and integrity across platforms.
• Develop and share integration standards, strategies, and best practices.
• Communicate effectively with stakeholders to translate business requirements into technical specifications.
• Research, analyze, and recommend new technologies to improve platform capabilities.
• Document overall platform architecture, technology plans, and implementation details.
• Assist in sprint and release planning for timely delivery of solutions.
• Mature and implement security solutions to meet evolving compliance requirements.
• Develop Standard Operating Procedures (SOPs), process workflow diagrams, and support Configuration/Change Control Board & Governance Board submissions and presentations.
• Participate in technical calls to understand products, services, and potential changes in scope or priorities. ">

Requirements ">

• Bachelor's degree in a quantitative field such as engineering or mathematics.
• Active DoD Secret security clearance required.
• Deep knowledge of the ServiceNow platform and its integration capabilities.
• Experience in designing and leading complex ServiceNow solutions.
• Strong understanding of Navy business processes.
• Familiarity with software design lifecycle methodologies.
• Proven experience leading multifunctional teams and contractors.
• Excellent communication skills to influence and collaborate with diverse stakeholders.
• Strong strategic thinking and problem-solving skills.
• Ability to document technical designs and integration principles clearly.
• Experience with AWS cloud services and integrating them with ServiceNow highly desirable. ">

Benefits ">

A competitive salary range of $80,000 to $147,000 per annum. ">

Opportunities for career growth, training, certification, education, and team collaboration. ">

A comprehensive paid vacation package and 11 paid federal holidays. ">

High-quality healthcare plans, pet insurance, and a competitive 401K package. "],