Service Now Platform Architect-Hybrid

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address Bhupendra.Chopade@generistek.com can be reached on # 630-576-1937.

We have Contract role Service Now Platform Architect-Hybrid for our client at Chicago IL. Please let me know if you or any of your friends would be interested in this position.

Position Details:

Service Now Platform Architect-Hybrid-Chicago IL

Location : Chicago, IL 60601 - Hybrid

Project Duration : 6+ months of contract

Salary range : $85 to $107 an hour on W2

Role Objectives

A ServiceNow Platform Architect will help achieve the following:

• Holistic Vision and Strategy Alignment: Establish a unified vision for the entire enterprise, ensuring that ServiceNow platform initiatives support overall business objectives rather than isolated goals. Creates an architecture roadmap that aligns with strategic priorities, enabling a cohesive transformation.
• Expertise in Frameworks and Standards: Platform Architect brings knowledge of established EA frameworks (e.g., TOGAF, Zachman), providing guidance in setting up structured processes, standards, and governance for technology and business alignment.
• Enhanced Interoperability and Integration: Unlike APM, which focuses on isolated applications, EA promotes a more integrated environment across business units. Platform architect will ensure seamless interoperability, helping to design systems that work together effectively, enhance data flow, and improve business agility.
• Risk Management and Compliance: Platform architects manage risks associated with complex system integration and data sharing. Implement robust governance practices, ensuring compliance with regulatory requirements across the enterprise.
• Optimize Service Now’s architecture: Ensure that all ServiceNow modules and workflows align with our broader enterprise architecture and business goals.
• Drive platform utilization: Identify opportunities to leverage new features and modules within ServiceNow, such as ITSM, ITOM, EA (replacement of APM) and HR Service Delivery.
• Reduce reliance on external consultants: Develop in-house expertise and knowledge-sharing, reducing dependency on third-party resources and cutting associated costs.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.

Core Responsibilities:

• Analyze and translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve business goals.
• Drives standardization and best practice platform management, enabling focus on value delivery.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.
• Enable rapid upgrades to new features and innovation that drive new value.
• Defines, guides, and supports the execution of technical governance processes.
• Helps develop standards and practices for maintaining the Service Now architecture model.
• Aids in developing standards and practices for maintaining the health of the Service Now platform.
• Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practice.
• Ensures platform alignment with the business strategy.
• Creates and maintains a detailed view of the existing architecture.
• Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.
• Resolves technical escalations, including responding to defects.
• Participates in process workshops.
• Works closely with enterprise architecture team
• Aids in migrating configuration across instances.
• Position ServiceNow as the system of action to enable the integrated digital transformation roadmap.
• Work with teams to optimize delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support.

Required Experience:

• 10+ years’ ServiceNow experience.
• Thorough knowledge on workflows, tables, script, flow designer and integration hub.
• Excellent communication & people skills with ability to work with diverse and remote teams.
• Knowledge and experience of Infrastructure Operations, migration as well as ServiceNow Integration with Third party system.
• Expert level understanding of client side and server-side scripting - business rules, script actions, script includes.
• Certified in one or more of the following areas: CSA, CAD, ITSM, ITOM, HR, APM(EA)
• Expert understanding of ITIL framework

Education:

Bachelor’s degree or above.

To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address Bhupendra.Chopade@generistek.com can be reached on # 630-576-1937.