Intl Lead Servicenow Developer

The Lead ServiceNow Developer will have extensive experience in ServiceNow and its associated modules. They will understand how various components can be utilized to achieve a desired result.

Responsibilities:

• Scope, design, develop and execute solutions that are requested by application owners, often considering multiple ways to accomplish a solution.
• Lead the development of complex ServiceNow applications, modules, and integrations, utilizing ServiceNow development best practices to create efficient and maintainable code.
• Customize and extend ServiceNow modules, leveraging JavaScript, REST APIs, HTML, and other relevant technologies.
• Work hands on with ServiceNow administration to build complex objects behind the scenes that support operational workflows.
• Review existing functionality and/or processes and identify areas for improvement in scalability and performance.
• Support integrations with other technologies by working with developers for other products as well as the Integration Data Management team.
• Develop technical design documentation outlining solution architecture, workflows, data models, integrations, and user interfaces.

We value diversity and inclusion in our workplace. We are an equal opportunity employer committed to creating a fair and inclusive environment for all employees.

Requirements:

• Experience working and integrating with other enterprise systems (HRIS/ERP/CRM) such as Netsuite, SFDC, ADP, UKG, HubSpot.
• ServiceNow certifications such as Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or Certified System Administrator (CSA).
• Extensive experience designing and developing playbooks within CSM using the CSM Agent Workspace.
• 8+ years of overall development experience.
• Experience as a manager/lead of at least 5 team members.
• 6+ years ServiceNow Development- including working with modules with CSM, ITSM, and ideally HR Service Delivery, ITAM, ITOM, and SecOps.
• Experience with Flow Manager, Scheduled Script Executions (Scheduled Jobs), notifications, building applications, custom widgets.