Sr. ServiceNow Developer

Job Description:

We are seeking a Senior ServiceNow Developer to join our team.

• The successful candidate will provide architectural, design, configuration/development and operational support for the Vulnerability Response (VR) and Configuration Compliance (CC) modules in ServiceNow.
• They will prepare and conduct updates for VR and CC and related dependencies, as well as provide ServiceNow functional and process expertise in building world-class programs. Responsibilities:
• Develop, configure, administer and support ServiceNow VR and CC modules.
• Provide solutions in terms of architecture, design, and operational support for VR and CC modules in ServiceNow.
• Install and configure VR and CC plugins for lower environments (DEV, QA, UAT, ARCH, Training).
• Design and develop solutions to enrich Vulnerability Items and Test Result Records and other VR and CC tables to enhance VR and CC capabilities.
• Support remediation process flows for Vulnerability Response and Configuration Compliance.
• Design, configure and support data integrations (REST API) and schedules (Qualys, WIZ, Solution Manager, Threat Intelligence, NVD, JIRA and Salesforce Spoke, Webhook, Other).
• Design, configure and support Flow Designer flows and sub-flows leveraging REST API for data exchange.
• Leverage JIRA as part of the SDLC Agile Development process (ServiceNow VR/CC Story creation, Sprint Planning, Point Estimation, Testing and Deployment Documentation creation, Deployment for lower environments and support Pre-production and Production Deployments).
• Provide VR and CC support (SN Admin and VR/CC Admin) lower environments (DEV, QA, UAT, ARCH, Training).
• Liaison with ServiceNow Platform Administrators (enterprise level) as it relates to VR and CC impacts on ServiceNow Platform configuration and properties.
• Liaison with CMDB Team to enhance CMDB as it relates to VR and CC data requirements.
• Design Runbooks for Vulnerability Response and Configuration Compliance processes and procedures.
• Enhance reporting capability of both VR and CC as it relates to Reports and Performance Analytics.
• Customize and support VR and CC roles and groups.
• Plan and support VR and CC and dependencies upgrades.