IT Service Management Professional

Job Title

We are seeking a skilled IT Service Management professional to design, develop and implement custom applications, workflows and integrations to support business process automation and enhancement in ITSM, ITOM and ITAM application scope.

The key responsibilities of this role include:

• Developing, configuring and customizing the ServiceNow platform to fit business requirements in ITSM, ITAM (HAM, SAM) and ITOM.
• Writing clean, efficient and maintainable code to support implementation.
• Expertise in ServiceNow Discovery, MID Server and CMDB (Configuration Management Database), ensuring accuracy, health and integration with discovery tools.
• Support integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation.
• Provide technical expertise in incident, problem, change, request, asset and operations management within the ServiceNow ecosystem.
• Monitor platform performance, troubleshoot issues and recommend improvements for scalability and efficiency.
• Document technical solutions, configurations and standard operating procedures.
• Stay current with ServiceNow releases, features and best practices to drive continuous improvement. Requirements

This is an exciting opportunity for a motivated and experienced ServiceNow professional who possesses the following skills and qualifications:

• Strong knowledge of ServiceNow platform configuration and customization.
• Excellent coding skills in languages such as Java, JavaScript and Python.
• Ability to work effectively in a team environment and communicate complex technical concepts to both technical and non-technical stakeholders.
• Strong problem-solving skills and ability to identify and resolve technical issues in a timely manner. Benefits

We offer a competitive compensation package, including a salary range of $80,000 - $120,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental and vision insurance, 401(k) matching, and paid time off. How to Apply

If you are a highly motivated and experienced ServiceNow professional looking for a new challenge, please submit your resume and cover letter to us.