Drive Strategic Growth as a ServiceNow ITx Leader

Drive Strategic Growth as a ServiceNow ITx Leader ">

You'll spearhead our global ServiceNow capability, leading a team of experts in delivering world-class solutions for clients.

• Shape the Future: Define and execute a strategic vision for ServiceNow globally.
• Collaborate with Leaders: Align investments, talent, and go-to-market priorities with senior leaders.
• Evolve Offerings: Build and refine offerings with a strong emphasis on ITx (ITSM, ITOM, ITAM).

Client Engagement & Delivery:

• Trusted Advisor: Act as a trusted advisor to clients, translating business needs into actionable ServiceNow solutions.
• Collaborative Client Relationships: Develop long-term relationships with clients and provide exceptional service.
• Leadership in Delivery: Lead teams on strategic engagements, ensuring quality delivery and supporting team growth.

Business Development:

• New Opportunities: Identify and pursue new client opportunities with account and market leaders.
• Solutioning and Proposal Development: Shape proposals, lead solutioning, and support go-to-market campaigns.
• Storytelling: Communicate ServiceNow's value proposition effectively.

Team Leadership:

• Talent Management: Manage a team of ServiceNow consultants, architects, and developers.
• Inspiring Team Members: Inspire, mentor, and guide the team to achieve high performance.
• Talent Acquisition: Collaborate with Talent Acquisition to set talent strategy and recruit appropriate talent.

Solution Innovation & Quality Assurance:

• Alignment with Goals: Oversee solution design to ensure alignment with client goals, ServiceNow best practices, and standards.
• Championing Quality: Champion quality, scalability, and long-term client success.
• ServiceNow Expertise: Stay ahead of the curve on ServiceNow product roadmap and ecosystem changes.

Operational Leadership:

• Revenue and Utilization: Manage the team to achieve revenue and utilization goals.
• Pipeline and Staffing: Ensure appropriate business rigor for managing pipeline, staffing, project margin.