Senior Staff Product Manager, SPM Workflows

Job Title: Senior Staff Product Manager

ServiceNow is seeking a talented and experienced Senior Staff Product Manager to join our SPM Workflows team. As a key member of our product management organization, you will be responsible for designing and scaling enterprise workflows that connect strategy to execution. About the Role

• Design and implement integrated work management solutions using ServiceNow (SPM/PPM/CWM).
• Build scalable frameworks for managing all levels of work – OKRs, programs, projects, epics, stories, and tasks.
• Establish workflows for capacity planning, resource forecasting, investment planning, and risk alignment.

You will partner closely with executives and operational teams to define frameworks, build workflows, and create data models that support real-world needs – ensuring that work at every level, from OKRs to tasks, is connected and traceable. About You

• 12+ years of experience designing and scaling enterprise workflows for companies the same size or larger than ServiceNow.
• Experience architecting and configuring enterprise work management solutions (ServiceNow experience required).
• Strong understanding of OKRs, Agile workflows, capacity planning, portfolio management, and investment tracking.
• Proven ability to design scalable data models and business processes.
• Excellent communication and stakeholder engagement skills across both technical and business teams.