Manager, ServiceNow

Job Description

KPMG Advisory practice is a rapidly growing area with high client demand. To thrive in this environment, our professionals must be adaptable and collaborative.

We offer a wealth of learning and career development opportunities, world-class training facilities, and leading market tools to ensure our people continue to grow professionally and personally.

• We are seeking a Manager, ServiceNow to join our Consulting practice. Key Responsibilities:

The ideal candidate will formulate and define specifications for the ServiceNow platform, providing technical leadership for planning, designing, and implementing the platform.

• Define business requirements and apply them to Enterprise objectives
• Lead on-shore and off-shore teams to complete agile-based deliverables
• Evaluate platform performance, debug software problems, and make recommendations for resolution
• Provide subject matter knowledge to the ServiceNow application and implement modules and integrations
• Transform business needs into tangible items within ServiceNow Qualifications:

The successful candidate will have a minimum of five years of experience managing and maintaining large enterprise systems, including at least three years of experience directly managing the ServiceNow platform.

• Bachelors degree from an accredited college/university or equivalent work experience
• ServiceNow System Administration Certification and ITIL Certification preferred
• Experience leading various size teams in agile-based projects
• Ability to customize workflows, Business Rules, and UI Scripts using JavaScript