ServiceNow Automation Expert

Senior Lead ServiceNow QA Engineer Job Description

Job Summary:

We are looking for a skilled Senior Lead ServiceNow QA Engineer to join our ServiceNow development team. The successful candidate will be responsible for leading QA and testing efforts for ServiceNow platform enhancements and integrations with other systems.

Responsibilities:

• Design, develop, and maintain automated test cases using ServiceNow's ATF.
• Create and build test scripts for human testers.
• Perform unit and end-to-end testing of solutions built on the ServiceNow platform.
• Representing the QA perspective while working directly with highly technical developers, helping to define a test-centric technical architecture that facilitates scalable change.
• Collaborate with architects, developers, product owners, and QA team members to define test strategies and ensure comprehensive test coverage.
• Drive adoption of continuous testing practices across the ServiceNow development lifecycle.

Requirements:

• 5+ years of experience in ServiceNow development, QA Engineering / Testing, or similar roles.
• Minimum 2+ years of ServiceNow-specific experience, but broader QA Engineering experience is also welcome.
• Strong hands-on experience with ServiceNow ATF.
• Experience integrating ATF with broader end-to-end testing frameworks.
• Proven experience working with a centralized QA testing team.
• Strong experience working directly with large development/engineering teams.
• Solid understanding of agile methodologies and continuous testing principles.
• Excellent problem-solving, communication, and collaboration skills.