Chief ServiceNow Platform Strategist

Enterprise ServiceNow Architect

We are seeking a seasoned architect to join our dynamic team. This role involves working with clients to understand their long-term Enterprise goals and designing a roadmap to achieve them using the ServiceNow platform.

Key Responsibilities:

• Work with clients to understand their Enterprise goals and design a roadmap to achieve them using the ServiceNow platform
• Participate in and/or lead design workshops, development, testing and deployment activities with top enterprise and public sector customers
• Design the business and possibly, the technical architecture for how SPM can help meet the client's enterprise goals
• Lead and ensure quality delivery of SPM technical solutions to ensure they meet customer requirements using the most efficient methods that leverage ServiceNow best practices and standards
• Mentor teammates on ServiceNow platform best practices about SPM modeling, platform architecture, customizations, etc.
• Respond to Request for Information/Proposals (RFIs/RFPs)
• Travel expectations up to 30% Regional travel opportunities available

Requirements:

• Subject matter expertise in ServiceNow platform architecture and hands-on configuration with CSM or ITx (ITSM, ITOM, ITAM)
• Experience delivering complex ServiceNow CSM or ITx (ITSM, ITOM, ITAM) implementations, with multiple stakeholders recommending and implementing solutions for exceptional outcomes
• Demonstrated understanding of relevant enterprise processes
• 3+ years of experience working in a client-facing role in a professional services organization, building and designing solutions that have been delivered to the marketplace
• Certified ServiceNow System Administrator (CSA) and Application Developer (CAD); additional CIS certifications (e.g., ITSM, ITOM, CSM) strongly preferred
• Demonstrated work experience in business and systems analysis, process and data modeling skills
• Knowledge of Agile development methodologies
• Team-player mindset and willingness to collaborate with all levels of our organization

What We Offer:

A competitive compensation package, opportunities for growth and development, and a collaborative work environment.

Additional Information:

This is an exciting opportunity to work with a talented team and contribute to the success of our clients.