Principal ServiceNow Developer

Company Description:

Prime Solutions Group (PSG), Inc. is an innovative digital engineering company founded in 2007 and headquartered in Goodyear, AZ. We specialize in advanced sensing, AI/ML, and digital engineering solutions, partnering with many of the nation's leading defense companies to deliver mission-critical technology. Our work spans the system lifecycle—from R&D to operational deployment—supporting the Department of Defense, Intelligence Community, and federal partners.

At PSG, you'll join a small, agile, and highly skilled team where your contributions have a direct impact, and you'll collaborate with some of the largest and most respected defense organizations in the industry.

Position Description:

Prime Solutions Group (PSG), Inc. is seeking a Principal ServiceNow Developer to support a high-profile program with a major defense customer, leading the development of a cutting-edge Model-Based Systems Engineering (MBSE) Digital Engineering Ecosystem from our Sterling, VA office.

In this role, you will architect, build, and sustain enterprise-scale ServiceNow solutions at the heart of a hub-and-spoke digital engineering architecture. The platform enables seamless digital thread, tool interoperability, and AI-ready data structures to power next-generation engineering and mission operations. With ServiceNow serving as the central integration hub, you'll play a pivotal role in automation, workflow orchestration, and enterprise-wide integration.

This is a high-visibility position on a mission-critical government program, where your expertise will directly impact the success of some of the nation's most complex defense and intelligence initiatives. You'll work in a fast-paced, collaborative environment, helping shape enterprise-scale digital engineering solutions while advancing both your career and U.S. national security.

Responsibilities include:

• Design, build, and maintain ServiceNow infrastructure and APIs in an AWS cloud environment
• Architect and administer roles, permissions, IdAM, Active Directory, and LDAP integrations
• Automate deployments and upgrades using DevSecOps tools (Foreman, GitLab, Jenkins, Terraform, Selenium)
• Build orchestrated workflows integrating customer tools and APIs
• Create automated testing plans for both security and functional requirements
• Support Linux and Windows environments in hybrid cloud architectures
• Develop and maintain technical documentation (guides, diagrams, architecture docs)
• Present technical briefings to government and senior leadership
• Troubleshoot complex ServiceNow and infrastructure issues with rigor and speed
• Collaborate as part of an Agile Scrum team, contributing to sprints, JIRA tasks, and CI/CD pipelines

Requirements

• U.S. Citizenship
• Active Top-Secret Clearance with SCI eligibility with CI Poly
• Bachelor's degree in Computer Science, Engineering, or related field
• 15+ years of ServiceNow or related IT experience
• Active CompTIA Security+ CE (or ability to obtain within 30 days)
• ServiceNow Certifications (Admin, Developer, or Architect level)
• Proven expertise with ServiceNow CI/CD, test automation, and DevSecOps integration
• Strong troubleshooting and end-to-end system validation skills
• Experience with AWS or Azure cloud architecture
• Familiarity with Agile methodologies and JIRA tasking
• Experience with automated testing tools (Selenium) and DevOps tooling (Terraform, Jenkins, GitLab)
• Solid understanding of Active Directory, LDAP, and system security requirements
• Experience configuring monitoring tools (Grafana, Splunk) to integrate with ServiceNow
• Excellent communication skills with both technical and non-technical stakeholders
• Demonstrated ability to work independently and collaboratively in high-stakes environments

Preferred skills or experience:

• Model-Based Systems Engineering (MBSE) environments (Cameo, Teamwork Cloud, Innoslate)
• Cloud optimization and advanced monitoring tools (AppDynamics, Dynatrace)
• SharePoint administration and IBM ELM experience
• Application virtualization/streaming integrations
• Tableau or advanced analytics tool integration

Why to consider this opportunity?

At PSG, you'll work alongside top technical talent on some of the government's most critical digital engineering initiatives. We are a small but growing company where your contributions matter and your ideas shape real solutions.

• Competitive compensation & benefits
• Professional development & tuition assistance
• Collaborative, mission-driven culture
• Direct impact on national security programs

Bring your ServiceNow expertise to PSG and help us deliver the next generation of secure, intelligent enterprise platforms.