Senior ServiceNow Testing Professional

We are seeking a seasoned testing leader to spearhead the ServiceNow implementation quality assurance and automation efforts.

This is an opportunity for a professional with experience in creating test strategies, plans, and cases for ServiceNow applications and integrations. Key Responsibilities:

• Develop and implement comprehensive test coverage for ITSM, ITOM, HRSD, CSM, and customized applications.
• Establish best practices in testing and QA within Agile/DevOps settings.
• Conduct manual testing for ServiceNow workflows, user interfaces, and APIs.
• Design and execute automated test scripts using ATF and Selenium.
• Perform REST/SOAP API validations using tools like Postman, SoapUI, or RestAssured.
• Leverage tools like JIRA, ServiceNow Test Management, HP ALM, or Azure DevOps for defect tracking.

Required Skills and Qualifications:

• Proven experience in manual and automated testing for ServiceNow platforms.
• Expertise in creating test strategies, plans, and cases for ServiceNow applications and integrations.
• Proficient in automated test frameworks including ATF and Selenium.
• Experience with API testing tools such as Postman, SoapUI, or RestAssured.
• Strong understanding of Agile and DevOps methodologies.
• Familiarity with defect tracking tools like JIRA, HP ALM, and Azure DevOps.

Requirements:

• Extensive knowledge in manual and automated testing across ServiceNow modules.
• Ability to work closely with developers, business analysts, and various stakeholders.
• Strong leadership and collaboration skills.