Technical Lead for ServiceNow Solutions

Job Title: Technical Lead for ServiceNow Solutions ">

• Design and develop scalable, maintainable solutions across multiple ServiceNow products and modules.
• Build and manage custom applications, scripted REST APIs within ServiceNow.
• Collaborate with Product Management and stakeholders to understand business challenges and deliver effective, user-centric solutions.
• Integrate ServiceNow with other enterprise systems and tools, ensuring seamless interoperability.
• Contribute to Agile ceremonies including grooming, refinement, and retrospectives.
• Provide technical leadership and mentorship to junior developers and peers.
• Monitor and support deployed solutions, ensuring performance, reliability, and maintainability.
• Stay current with platform capabilities, industry trends, and best practices, and share insights with the broader engineering community. Required Skills & Qualifications:
• Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field.
• Proven experience as a Senior ServiceNow Developer with broad platform knowledge.
• Extensive experience in engineering and operations, with a background in developing and managing aCMDB.
• Strong proficiency in custom application development, scripted REST APIs, Business Rules, UI Policies, Flow Designer, and Integration Hub.
• Familiarity with ServiceNow's Common Service Data Model (CSDM) and ITSM best practices.
• Experience managing code releases and deployments using scoped applications and automated pipelines.
• Solid understanding of Agile development methodologies and DevOps principles.
• Awareness of AWS engineering practices and ability to collaborate with cloud-native teams.
• Proficiency in Python for scripting, automation, or integration tasks is a strong plus.
• Excellent problem-solving, debugging, and analytical skills.
• Strong communication and collaboration abilities. Benefits:
• The company offers eligible employees the flexibility to take time off with pay consistent with their duties and the company's needs.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for employee wellness or that of family members.