IT Service Management Professional

Job Title: IT Service Management Professional

As an IT Service Management Professional, you will have the opportunity to leverage your expertise in ServiceNow to drive business success. The ideal candidate will possess a deep understanding of the core architecture of the platform and be able to translate business requirements into scalable and flexible technical solutions.

Key Responsibilities:

• Provide recommendations on IT service management best practices and industry trends.
• Develop high level design and specifications for product implementations.
• Configure and customize configurations including scripting.
• Analyze integrations and perform systems testing.

Preferred Qualifications:

• ServiceNow Certified Technical Architect
• ServiceNow Certified Implementation Specialist Certification
• ServiceNow Certified System Administrator Certification
• ITIL v3 Foundations or ITIL 4 Certification