ServiceNow Technical Solutions Architect Lead

Job Summary

This role is responsible for leading complex technology projects and programs, promoting the successful delivery of scalable value throughout all phases of the product lifecycle. Key Responsibilities

• Elicit and document business and data flow requirements to translate business needs into technically feasible solutions.
• Lead cross-functional teams, establishing priorities, managing resources and budgets, and motivating team members.
• Proactively address any issues or risks, overseeing product releases with robust product and feature release capabilities.
• Ensure end-to-end quality and user experience by working across teams, functions, and disciplines to ensure continual progress and value delivery at scale. Required Qualifications
• Strong technical fluency and writing capabilities.
• Ability to understand the big-picture and how technology can help achieve business goals.
• Proven experience in leading complex technology projects and programs.
• Excellent resource and budget management skills.
• Ability to motivate and lead cross-functional, matrixed teams.
• Strong problem-solving skills and proactive risk management.
• Strong people leadership skills and experience in coaching high-performance teams. About This Role

We are committed to building trusted, long-term partnerships with our clients and employees. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Work Environment

Our professionals cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.