Senior ServiceNow Platform Architect

About This Role

We are seeking a highly skilled ServiceNow Platform Engineer to join our team. As a key member of our squad, you will be responsible for developing and supporting CMDB and ITAM on the ServiceNow platform.

You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins.

As a platform engineer, you will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint.

This is an exciting opportunity to work with a high-performing team of engineers, administrators, and architects. You will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results.

Responsibilities:

• Deliver high-quality results with minimal supervision, demonstrating independence and reliability in your work
• Proactively identify opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities
• Create clear and concise design and technical documentation to support robust implementation and long-term maintainability
• Demonstrate strong communication skills by delivering clear, well-structured demos and insightful data analysis
• Troubleshoot complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes
• Build strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals
• Embrace Agile ways of working and adapt quickly to changing priorities and business needs

Requirements:

• 8+ years of experience developing and maintaining ServiceNow solutions
• 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping.
• Proven experience in platform upgrades, performance optimization, and maintenance
• Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging
• Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps
• ServiceNow certifications are highly preferred

About Our Team

You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint.

We are an equal opportunities employer and welcome applications from all qualified candidates.