Senior Software Solutions Specialist

ServiceNow Developer Position

About Our Organization

We are a leading provider of healthcare software solutions, delivering mobile cloud-based applications to improve clinical, operational, and financial performance in homecare and hospice agencies across the United States.

Our success is driven by talented technology teams committed to enhancing patient care through innovative solutions.

As a ServiceNow Developer with us, you will have the opportunity to contribute your technical expertise and understanding of ITIL processes to align our platform capabilities with business strategy and roadmap.

Key Responsibilities:

• Align ServiceNow platform capabilities with business strategy and roadmap
• Develop, test, and implement new capabilities on the ServiceNow platform
• Assist with ServiceNow upgrades and skipped changes, create/run tests
• Stay current on ServiceNow products and integrated technologies

Required Expertise and Experience:

• 3+ years as a ServiceNow Developer with experience developing in ITSM, ITOM, and Service Portals
• 2+ years as an Agile team member
• 1+ year as an ITOM Administrator
• Broad general knowledge of IT infrastructure topology, including typical application, server, and networking configurations

PREFERRED EXPERIENCE (not required):

• CSM: Case Management, Agent Workspace, Communities
• Performance Analytics, Dashboards

We require all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.