Cyber ServiceNow Platform Specialist

Join Our Elite Team as a ServiceNow Developer Associate

We are seeking a highly motivated and skilled individual to join our elite team as a ServiceNow Developer Associate. As a member of our team, you will play a crucial role in delivering top-notch solutions by developing applications on the ServiceNow platform and implementing it for clients.

The ideal candidate is a detail-oriented problem solver with expertise in database management, coding, and APIs. They should be enthusiastic about leveraging technology and AI to automate work processes and willing to learn from and contribute to an elite ServiceNow practice.

Main Responsibilities:

• Configure and customize ServiceNow modules by creating tables, updating forms, scripts, business rules, reports, dashboards, catalog items, data imports, UI actions, ACLs, notifications, etc., with guidance from senior developers or architects.
• Assist in creating and modifying Service Portal pages and Workspaces under the supervision of senior team members.
• Perform unit testing of developed solutions and support defect remediation.
• FOLLOW established coding standards and best practices.
• Develop technical documentation including updating technical details in user stories, reviewing design documents, and documenting test cases.
• Provide Tier 1-2 technical support for ServiceNow applications, escalating complex issues as needed.
• Assist in investigating and resolving minor bugs and incidents.
• Assist in deploying update sets and managing releases in non-production environments.
• Assist in setting up and configuring basic demo environments.
• Complete required training and obtain required certifications as assigned.
• Focus on learning core ServiceNow development skills and platform fundamentals.

Key Benefits:

• Opportunity to work with a cutting-edge technology platform.
• Collaborative and dynamic work environment.
• Ongoing training and certification opportunities.