Manager, ServiceNow Platform Owner

Our team relies on us to deliver when it matters most. We collaborate and innovate – pushing each other to transform not just Pacific Life, but the entire industry for the better. It's a career with purpose where you have the support, balance, and resources to make a positive impact on the future. About This Role

You'll lead a team of developers, analysts, and vendor partners to develop high-quality technical solutions via the ServiceNow platform leveraging best practices and Agile principles. You will oversee the ServiceNow platform and its long-term strategy. Your Key Responsibilities

• Take full ownership of the ServiceNow platform, including its architecture, configuration, and maintenance.
• Formulate specifications and modifications for the ServiceNow platform in terms of business needs and apply that to Enterprise objectives.
• Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting, and maintaining the ServiceNow platform. Your Qualifications

You should have a Bachelor's degree in computer science or a related discipline, 10+ years in IT including 7+ years experience working with ServiceNow ITSM and 3+ years' experience working with Hardware and Software Asset Management Programs. A Message from Our CEO

We're committed to an inclusive workforce and creating a welcoming work environment.