ServiceNow Configuration Specialist

Job Title:

ServiceNow Architect Job Description

We are seeking a seasoned ServiceNow professional to contribute to the growth and profitability of our organization. As a senior technical leader, you will provide guidance and oversight for our ServiceNow practice area, ensuring high-quality delivery of projects and adherence to best practices.

The ideal candidate will have a strong background in ServiceNow configuration and development, with practical experience in various versions of the platform. You will be responsible for building resource plans, interviewing and hiring qualified administrators and developers, and working with team leads on resource planning.

In addition to technical skills, the successful candidate will possess excellent leadership qualities, interpersonal and communication skills, and the ability to work effectively with clients and other management personnel.

Key Responsibilities:

• Provide senior technical leadership for our ServiceNow practice area
• Ensure high-quality delivery of projects and adherence to best practices
• Build resource plans and interview/hire qualified administrators and developers
• Work with team leads on resource planning and project execution

Requirements:

Education and Experience:

• Bachelor's degree in a related field or equivalent experience
• Minimum 5 years of ServiceNow configuration and development experience
• Practical knowledge of web-based development languages, specifically JavaScript, Ajax, HTML, CSS, and ServiceNow APIs
• Experience with proposal and/or statement of work development
• Proven ITSM product/solution development management experience
• Work experience in professional services and consulting

Skills and Abilities:

• Strong analytical skills and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to work effectively with clients and other management personnel
• Leadership qualities required to lead and manage high-performing application engineering teams Benefits

Our full-time employment benefits include medical, dental, and vision insurance, critical illness, accident, and hospital coverage, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave (PTO, vacation or sick leave). Others

This is a fully remote position, offering the flexibility to work from anywhere. We're an equal opportunity employer and welcome applicants from diverse backgrounds.