ServiceNow IT Specialist

• *Job Summary:**

We are seeking a ServiceNow Technical Architect with a minimum of six years of overall IT experience and current CTA certification to be part of our Federal IT team. You will work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to clients, learn and grow by taking advantage of every opportunity available, and make a difference in the work you do. Key Responsibilities:

• Establish yourself as a Subject Matter Expert and liaison among clients, business partners, technical resources, and project stakeholders.
• Oversee projects from an architecture design perspective through implementation, providing leadership and advocacy, as well as providing hands-on support as needed and assisting in troubleshooting/problem-solving.
• Provide technical expertise on a range of ServiceNow efforts, from ongoing O&M projects to enterprise business transformation planning and implementation efforts.
• Work with project teams to understand client needs, translate those needs into specific technical requirements, and define a ServiceNow solution to meet those requirements.

As a technical leader, you will collaborate with team members to develop and implement these requirements through ServiceNow - making ServiceNow architectural decisions, setting technical standards, matching solutions to business problems and helping clients get the most from their ServiceNow investment.